How Hilco Global leveraged ChangeEngine to automate communications, improve engagement, and create scalable employee experiences — without adding headcount.
ChangeEngine absorbs the work that would otherwise require multiple specialized roles — letting Hilco scale operations without scaling headcount.
Communication creation, scheduling, delivery, and coordination time avoided.
Nearly half a full-time employee's annual workload — handled without hiring.
Equivalent salary, benefits, recruiting, and overhead avoided.
Equivalent salary, benefits, and overhead absorbed by ChangeEngine.
Engagement, pulse, and feedback surveys — built in, not bolted on.
32 design hours across 16 projects at standard freelance rates.
For every $1 Hilco spends, they get back approximately $4.50 in value. Net savings after paying ChangeEngine: $192,230
32,526 communications delivered across email and Teams, with open and click rates that consistently outperform industry benchmarks.
The common trend: communications that feel personally relevant, time-sensitive, or directly impactful to the employee consistently drive the highest engagement.
ChangeEngine helped Hilco scale branded employee communications through reusable MFAI templates — reducing repetitive design work while improving consistency.
Onboarding, newsletters, wellness, celebrations, banners, and more.
Equivalent to ~$2,400 in freelance design value.
Instantly available, on-brand, generated from a simple prompt.
Based on standard freelance graphic design rates (~$75/hr).
| Impact Area | Estimated Improvement |
|---|---|
| Creative production workflow | ~60% faster |
| Campaign launch turnaround | ~2× faster |
| Manual design coordination | Significantly reduced |
| Reusable branded templates | 15+ scalable assets |
| Internal design hours avoided | 32+ hours |
Hilco is building branded swag infrastructure through ChangeEngine — replacing fragmented vendor coordination with a centralized, automated platform.
Equivalent to a full-time hire's salary, benefits, recruiting, and overhead — absorbed by ChangeEngine.
Branded welcome packages for every new employee, automated at hire.
Automated recognition at key career and service milestones.
Incentives tied directly to employee wellness program participation.
Hilco receives approximately $4.50 back in value for every $1 invested in ChangeEngine.
| Year | Investment | Modules | Est. Value | ROI |
|---|---|---|---|---|
| 2025 | $40,000 | Core ChangeEngine | ~$102,325 | 2.56x |
| 2026 | $55,000 | Core + Swag + Listen | ~$247,230 | 4.50x |
Hilco has already created meaningful impact. Here are a few ways to extend that further through AI, automation, and employee experience innovation.
Scaling employee support through AI-powered self-service.
A dedicated engineer embedded in your People team.
Turn appreciation into a daily habit.